In this episode of the Leader Dialogue podcasts the hosts talk to Conrad M. Vial, MD. Conrad is the Chief Clinical Officer with Sutter Health. He is a practicing cardiothoracic surgeon who has held various leadership roles in multi-specialty medical group practice and integrated healthcare delivery.
Listen to the episode with the streaming player above, or on your favorite podcast app: Apple Podcasts, Google Podcasts, Spotify, Stitcher, Podcast Addict, Castbox, Amazon Music
Topics covered in today’s 30 minute episode include:
- The specific themes the COVID-19 pandemic have caused Sutter Health to confront (4:35)
- The journey of tech vs the journey of healthcare, how they’re similar, and what we can learn by comparing them (7:55)
- Why health systems should look at physicians not only as critical partners, but also as customer (16:00)
- How the pandemic has revealed the factors that drive satisfying and effective healthcare, and what they are (22:30)
- Why IT and Digital functions should be closer to care giving areas of a health system than they historically have been (27:00)
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