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Hundreds of health systems of all sizes use ABOUT to transfer patients into their hospitals, determine inpatient stay logistics, discharge patients to post-acute care, and gain the insights to operate their health system.
September 27, 2022

Responding To Hinge Moments With Dr. Michael Lindsay

Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. As a leader, you must know how to respond properly to crises or ‘hinge’ moments. Start investing in your people because they will be your legacy. Think of yourself as a startup that thrives in innovation. And focus more on your peripheral. Talk to the people around you, your customers, or the people you work for. In a time of crisis, you need to be open to everything.

 

Join us as we talk to Dr. Michael Lindsay about his ten-year research into what makes leaders tick. Discover what true world leaders do in crises. Also, learn more about Dr. Michael Lindsay’s new book, Hinge Moments: Making the Most of Life’s Transitions. Start finding and leveraging your own hinge moments.

 

In this 34-minute episode you’ll learn about:

 

  • Michael’s story on how “we are not promised tomorrow” (9:23)
  • Michael’s three big pieces of advice to health system leaders (15:40)
  • How to combat the fact that innovation doesn’t typically happen during a crisis (20:13)
  • What the generalist mindset is and why it’s important (22:01)
  • The importance of a ‘diet’ that engages different ideas and experiences (28:20)

 

Check out other podcasts and webinars from the ABOUT and Baldrige partnership.