One area of particular growth since the pandemic is outpatient care, which comes with unique sets of challenges. In this episode, we take a deeper look into outpatient care under the umbrella of systemness. Delena Cook Brockmann, the Executive Director of Operations at Piedmont Athens Regional, joins the discussion to share how they strategically align outpatient care with the rest of their system.
Delena shares details about the Oconee Health Campus, the huge impact it made on patient experience and the community, and the growth they’ve seen since. She then gives the top recommendations on successful outpatient integration while unpacking the pitfalls you need to avoid.
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