Healthcare organizations are proving resilient despite challenges such as inflation, labor shortages, and employee burnout. Jonathan Shoemaker, CEO of ABOUT Healthcare, emphasizes that to address these issues, AI and automation are key to improving operational efficiencies, care coordination, and patient engagement. AI streamlines workflows and supports effective care transitions, while safe and ethical regulation ensures better health outcomes, improving patient flow and enhancing resource utilization.
Overcoming technological and cultural silos is crucial to reduce staff burnout and enable providers to work at their full potential, while automation streamlines administrative tasks and enhances care quality. Patient engagement through technology and virtual care strategies is essential for competitive differentiation, improving population health and equity, necessitating continuous innovation in healthcare.
Read the full article in PSQH.