Connecting people, data, and workflows

Hundreds of health systems of all sizes use ABOUT to transfer patients into their hospitals, determine inpatient stay logistics, discharge patients to post-acute care, and gain the insights to operate their health system.

It’s ABOUT Accelerating Throughput

Remove bottlenecks that backlog capacity with a purpose-built post-acute placement solution.

Post-acute patient discharges

Health systems need a purpose-built solution to efficiently match patient needs to the optimal post-acute care (PAC) options.

 

ABOUT enables health systems to drive operational efficiencies and improve patient outcomes.​ We standardize patient transition logistics by coordinating multiple levels of care, getting patients the best care setting and services to meet their needs. Additionally, ABOUT facilitates transportation coordination to efficiently transition patients to the best setting of care.

Drive operational efficiencies

Elevate the role of care management by standardizing post-acute care placement processes, technology, and reporting across care settings for longitudinal care coordination with ABOUT. Automate placement steps and reduce the administrative burden of excess screens, phone calls, and faxes.

The ABOUT post-acute care solution lets us broadcast placement requests to a mass number of facilities and get responses back on the platform. It’s made the process much more efficient and faster.

 

LISA DAVISON
Director of Care Management, Northern Arizona Healthcare

Giving you the controls

Reduce administration workload

Automate placement steps, matching the appropriate level of care with patient condition, and eliminating phone calls.

Accelerate throughput

Transition patients out of the acute care setting to the next best setting of care.

Enhance the patient experience

Timely and complete communication between the health system and the ABOUT curated network of post-acute care providers and a Patient Choice application.

Reduce length of stay

Streamline and automate steps of the post-acute care placement and transportation coordination process for successful placement.

Create more capacity

Become an economic engine for the health system. Accelerate throughput to open capacity, allowing your health system to meet and drive patient demand.

Facilitate transport

Eliminate inefficiencies with built-in, automated transportation coordination.

Proven to reduce length of stay

Empowering health systems with efficient patient placement, allowing clinicians to work at top of license. Gain a better understanding of systemwide post-acute care placement performance with advanced analytics, and care orchestration expertise.

Comprehensive provider network

ABOUT curates provider networks, meaning 60k+ verified, trained, and maintained nationwide post-acute providers to augment client’s existing networks. This allows health systems to facilitate timely coordination of patient transitions out of the acute care setting.

 

The free and exceptional experience for post-acute providers drives faster and higher acceptance rates. ABOUT is the only solution that identifies, secures, and onboards post-acute providers to ensure quick response times and optimal placement.​

Learn about the provider network

Partnership and expertise

You get more than an intelligent solution with ABOUT – you get experts committed to your success.

 

ABOUT partners with clients for the long-term. Throughout our partnership you have a dedicated client team with experts in change management, provider engagement, and clinical best practices. Partners get more than mere insights, they get the know-how to produce results.

Standardize across care settings

ABOUT post-acute care solutions enable your health system to operate as one and send, track, and optimize post-acute placement processes across one platform.

 

The ABOUT Provider Network consists of a variety of post-acute referral destinations and services, including:

  • Skilled Nursing Facilities
  • Long-Term Acute Care Facilities
  • Home Health Organizations
  • Durable Medical Equipment Providers
  • Assisted Living Facilities
  • Dialysis
  • Behavioral Health
  • Private Duty
  • Acute Rehab
  • And more

Facilitate transport

A discharge is not complete until a patient gets to the next care setting. Eliminate the back-and-forth by facilitating transportation in one place, getting your patient where they need to go.

Impact on patient safety

Optimal placement + patient choice
Patient conducts an informed search, selects their top choices, & receives optimal care to reduce readmissions.​

 

Opens up needed capacity
Patients are discharged efficiently and on time to open bed capacity needed for more urgent and complex patient needs.​

 

Reduce risk of hospital-acquired infections
Patients are discharged to lower levels of care in a timely manner to reduce the risks of hospital-acquired infections.​

 

Decrease adverse events & mortality rate
​Streamlining, standardizing & digitizing the transfer of clinical documentation ensures all providers have the most up-to-date patient information.​

Understand how our solutions can help you succeed

ABOUT Orchestration Engine

At the core of our solution, is a centralized and predictive Orchestration Engine.

Standardize and streamline patient transition operations and logistics across the health system with the Orchestration Engine, a SaaS platform that enables health systems to efficiently facilitate, track, and optimize transitions of care, regardless of care setting.

Decision support with analytics and reporting

Reporting from disparate data

ABOUT makes your data useful and actionable through reporting and real-time dashboards.

With analytics and actionable insights

We help identify trends, provide insights, and advise on best practices to improve performance. Gain actionable insights into how your access center is performing with the right information at the right time.

Laddering up to decision support

Understand your data and leverage actionable insights to drive health system strategies and systemwide decisions with a focus on growth, operational efficiencies, and clinical outcome.

PATIENT THROUGHPUT

Patient throughput: Breaking down barriers to timely and effective care

Patient discharge delays are causing pain for all stakeholders in the patient journey. Quality of care, patient safety, and health system performance are all at stake.

 

In this Starter Guide, learn about the shortcomings in the referral management process, and the strategies every health system can employ to improve patient throughput, so you can get patients to the best care setting on their journey.

Learn how our suite of solutions work for you

Acute Patient Transfers

Take control of patient demand by opening a new front door to acute care.

Add-on Capabilities

Connect to schedules, resources, beds, omnichannel communication, and transportation tools.

Behavioral Health Placements

Place patients in the appropriate care setting.