
Problem
Access to care
Bringing patients into a health system is full of challenges. And when patient transfers are mismanaged, patients don’t always end up in the best place for their needs.
High-acuity patients can be left waiting, while low-acuity cases tie up critical resources. Uncontrolled patient volumes can stretch resources thin, risking both underutilization and overcapacity. Inefficient processes can lead patients to your competitors. These issues don’t just disrupt care—they erode your market share, waste valuable resources, and hit your bottom line.
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Results
What You Get with ABOUT
Testimonials
Hear from the health systems using ABOUT to streamline healthcare delivery
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RWJ Barnabas Health
Learn how RWJBarnabas Health increased the number of patients transferring into their health system
Transforming a health system’s patient transfer function is always a tall order. In the case of RWJBarnabas Health, the challenge was greatly magnified by the sheer size of the health system — largest in New Jersey — and the fact that it comprised two recently merged health systems. Protocols varied, and not just by health system, but by individual facility. RWJBarnabas Health has made tremendous progress toward its goal of operating as one system of care, and the measurables have surpassed expectations including the increase in transfer center volume and the number of patients arriving from other health systems.